Same Policy Everywhere
Whether you access to28 on mobile, desktop or tablet, your privacy protections and data handling remain identical across all platforms.
LEGAL REFERENCE
Your Privacy Matters to Us
We built to28 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
Data ProtectionEncrypted PaymentsAccount PrivacyTransparent PracticesIndonesia Compliant
How We Handle Your Information
When you join to28, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption for all payment data and never share your personal details with third parties without your consent, except where local law in supported Indonesian regions requires it. Your account balance, transaction history and preferences stay
private and accessible only to you.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Privacy Questions? We're Here
Email Support
Reach our privacy team at [email protected] with any concerns about your data, account security or how we use your information.
Live Chat
Chat with our team in real time to clarify privacy practices, data requests or account protection steps during your session.
Account Settings
Review and update your personal information, communication preferences and privacy controls directly from your to28 dashboard.
PLATFORM TRUST SIGNALS
Why Your Privacy Is Secure With Us
SSL Encryption
All data transmitted between your device and to28 servers uses industry-standard SSL encryption, protecting your login credentials and payment details.
Secure Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways that meet international security standards for Indonesia.
No Third-Party Selling
We never sell your personal data to advertisers, brokers or unrelated companies. Your information stays within to28 and trusted service partners only.
Regular Security Audits
Our systems undergo regular security reviews to identify and fix vulnerabilities before they affect your account or payment information.
Compliant With Local Law
to28 follows privacy regulations applicable in supported Indonesian regions and maintains transparent data handling practices across all operations.
Account Recovery Options
If you lose access to your account, we verify your identity through secure methods before restoring access to your funds and personal data.
BENCHMARKED
Privacy Consistency Across to28
Consistent Payment Security
DANA, OVO, GoPay and QRIS deposits follow the same encryption and verification standards regardless of device or time of day.
Unified Account Privacy
Your account balance, transaction history and personal details are protected by the same security measures across all to28 lobbies and tables.
Single Privacy Standard
We don't apply different privacy rules to different regions or user types. Your data gets the same protection as every other to28 account holder.
Transparent Data Use
How we collect, store and use your information is documented in one clear policy that applies to all to28 services and features.
Consistent Opt-Out Rights
You can manage communication preferences, data sharing and marketing consent through the same account settings on any device.
Unified Support Response
Privacy requests, data access inquiries and security concerns receive the same priority and response timeline from our support team.
QUICK SIGNAL
What Defines Our Privacy Approach
Transparent Collection
We tell you exactly what information we collect when you...
Minimal Data Storage
We keep only the information needed to run your account...
Your Control
You decide how to contact us, what information to share...
Fast Data Access
Request a copy of your personal data anytime. We'll compile...
Deletion Rights
Close your account and request permanent deletion of your data...
Breach Notification
If your data is ever compromised, we notify you immediately...
Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth and payment details when you open an account. We also track your login history, game activity and transaction records to keep your account secure and comply with local regulations in supported Indonesian regions.
All payment data is encrypted using SSL technology and processed through certified payment gateways. We never store your full payment credentials on our servers. Each transaction is verified and logged to prevent fraud and unauthorized access to your funds.
We don't sell your personal information. We only share data with trusted payment processors, security partners and legal authorities when required by law in supported regions. You control whether we send you promotional messages or marketing communications.
Yes. Close your account anytime through your settings and request permanent data deletion. We remove your information from active systems within 30 days, though we may retain records required by Indonesian law for compliance and dispute resolution purposes.
We keep your account data as long as your account is active. After closure, we retain transaction records and identity verification documents for the period required by local regulations, then securely delete everything else.
We monitor our systems continuously for security threats. If a breach occurs, we notify affected users immediately with details of what data was compromised and recommended steps to protect your account and payment methods.
Log into your to28 account and visit your profile settings to view, edit or delete your personal details. You can also request a complete data export by contacting our support team at [email protected] anytime.